AIDA Support Center

You got problems, and we got answers!

Welcome to AIDA support! This center is completely focused on total support of our products! Here you will find FAQ’s, videos, and diagrams to help remedy any problems you find with our products.

Technical Resources and Downloads

Spare Parts, Refurb and Accessories Shop

Need spare parts or accessories for your AIDA gear? Gettem directly from us! We also have a small selection of refurb gear just as good as new up for grabs! (U.S. & CAN ONLY - INTL support soon)

Common Support Problems (F.A.Q.)

Explore some easy solutions to the most common support problems we hear!

Knowledge Base

You can easily search for technical questions, tutorials, guides and troubleshooting steps to easily solve any problems you may be facing. - COMING SOON

Firmware Updates / Update Log

Find the latest and greatest updates for your AIDA products here, with update logs!

AIDA Related Software

You can find any AIDA Imaging Related software through here.

Tech Sheets

Find all spec sheets, manuals, technical drawings and camera command lists here in a neat and organized manner.

Media Kits

Find any branding information, product images and media information related to AIDA.

Contact Our Team

Have questions about our products or selling AIDA? We got you!

Extend your Warranty up to 1 year!

Submit how you use your AIDA camera for 1 extra year of warranty; up to 5 AIDA products per user case!

Please email our Marketing Team for more info on the subject.

AIDA 2-Minute Tutorials!

Dedicated to tutorials under 2 minutes long! Scroll through our commonly asked questions with Justin and see if you can get your problem solved fast!

Couldn't Find an Answer?

No problem! Feel free to contact us during our normal operating hours, from 9-5PM P.S.T. We are open Monday to Friday, excluding major U.S. Holidays. We can be reached at:

U.S. Based Phone:

(909)-333-7421

Toll-Free Phone:

(844)-631-8367

EMAIL:

Support Inquiries: support@aidaimaging.com

General Questions: info@aidaimaging.com

RMA Support: rma@aidaimaging.com